SMS Communication Consent
Last updated: April 11, 2017
At Web Ninjas, we value transparent and effective communication with our clients. To keep you informed and engaged, we offer SMS messaging as a convenient way to receive important updates, reminders, and offers directly to your mobile device. By opting in to our SMS service, you consent to receiving text messages related to the services you’ve entrusted us with.
What to Expect
When you subscribe to our SMS service, you can expect to receive messages regarding:
Customer Support: We may send follow-up messages to ensure your inquiries are resolved to your satisfaction and to gather your feedback through surveys.
Project Updates: Stay informed on the progress of your website, including notifications when key milestones are reached, completion updates, and delivery of final products.
Appointment Reminders: Never miss a meeting with our timely reminders for scheduled project discussions and consultations.
Promotional Offers: Be the first to know about exclusive discounts, promotions, and special deals tailored to your needs.
Billing Notifications: Receive reminders for upcoming invoice payments, order confirmations, and alerts about late or due invoices to help you manage your account efficiently.
How to Opt-In
To start receiving SMS updates, simply opt-in by texting the number we’ve provided in the onboarding email. By opting in, you agree to receive text messages from Web Ninjas at the phone number you provided.
How to Opt-Out
We respect your preferences. If you wish to stop receiving SMS messages at any time, you can opt-out by replying “STOP” to any of our messages or by contacting our support team directly. Once you opt-out, you will no longer receive SMS notifications, but you can always opt back in by following the same process as above.
Message and Data Rates
Please note that message and data rates may apply, depending on your mobile carrier and plan. We recommend checking with your carrier if you are unsure about any charges associated with receiving text messages.
Privacy and Security
Your privacy is our priority. We handle your personal information with the utmost care and in compliance with all relevant data protection laws. Your phone number and any other personal data you provide will be used solely for the purpose of delivering our SMS communications and will not be shared with third parties without your explicit consent.
Need Assistance?
If you have any questions or need assistance with our SMS service, please don’t hesitate to reach out to our customer support team at contact@webninjas.co. We’re here to help!
Thank you for choosing Web Ninjas. We look forward to keeping you connected and informed through our SMS messaging service!